European Diplomats Training Academy

Commercial diplomacy training for people who need to influence, sell and lead across borders.

Practical training for organisations, public bodies and professionals working where business, government, policy, procurement and international stakeholder engagement meet.

12

Structured courses across B2G sales, negotiation, trade, AI readiness and commercial diplomacy.

1-3h

Capsule formats for focused introductions to key skills and frameworks.

0.5-3d

Deep-dive formats for workshops, role play, case work and applied strategy.

B2G

Designed for organisations engaging government, institutions and public-sector buyers.

Training ethos

Learn. Grow. Excel.

Business diplomacy education, practical storytelling, case-based learning and real commercial experience.

01

Learn

Understand the language, stakeholder logic and public-sector realities behind commercial diplomacy.

02

Grow

Develop confidence through questioning, case work, strategic thinking and real-life examples.

03

Excel

Use diplomatic craft and business judgement to improve stakeholder engagement and negotiation.

Formats

Choose the format that matches the problem.

Short courses for awareness and briefings. Deep-dives when behaviour, strategy or negotiation practice needs to change.

Capsule

Focused training for busy teams that need a rapid, high-value introduction.

  • Usually 1-3 hours
  • Online or in person
  • Best for leadership briefings and compact skills sessions

Deep-dive

On-site training for teams that need applied practice, role play and strategic application.

  • Usually 0.5 days to 3 days
  • On-site only
  • Best for sales teams, policy teams and market-entry preparation

Customised

Tailored training for specific organisations, sectors, markets or stakeholder challenges.

  • Designed around your market and objectives
  • Can combine multiple modules
  • Useful before market entry, negotiations or stakeholder engagement
Course catalogue

Modules for public-sector markets and international engagement.

Each course can be delivered as a Capsule, Deep-dive or customised session.

B2G

Public-sector selling

Sales, procurement, stakeholder mapping and opportunity strategy.

G2B

Government to business

Public bodies engaging companies, innovators and market actors.

CD

Commercial diplomacy

Influence, negotiation, public value and institutional trust.

AI

Digital readiness

AI, digital governance and critical thinking for complex settings.

B2G

Business-to-Government Sales

B2G sales

Advanced training for professionals selling into public-sector and government markets.

AudienceSales professionals, business development managers and consultants.
OutcomesUnderstand procurement logic, stakeholders, public-sector decision cycles and negotiation.
FormatCapsule: 2 hours. Deep-dive: half-day or full-day on-site.
NHS

NHS Opportunities for Health and MedTech Businesses

UK health

A practical course for health and MedTech organisations entering the UK NHS market.

AudienceHealth, MedTech and innovation teams interested in the UK health sector.
OutcomesIdentify NHS opportunities, procurement routes and stakeholder positioning.
FormatCapsule: 1.5 hours. Deep-dive: half-day or full-day on-site.
CAN

Strategic Selling: B2G Sales Canvas

Sales canvas

Applies the B2G Sales Canvas to complex public-sector opportunities.

AudienceSales and business development professionals targeting institutional buyers.
OutcomesBuild opportunity maps, clarify decision logic and improve strategic sales planning.
FormatCapsule: 2 hours. Deep-dive: half-day or full-day on-site workshop.
SOL

Scenario-based Problem-Solution Selling

Selling skills

A practical methodology built around structured questioning and credible solution framing.

AudienceSales professionals, consultants and business development managers.
OutcomesImprove discovery conversations and move from product-pushing to problem-solving.
FormatCapsule: 1.5 hours. Deep-dive: half-day or full-day simulation.
GTI

Global Trade and Investment

Trade

A strategic overview of trade, investment and diplomatic support for internationalisation.

AudienceBusiness leaders, trade officials and international market professionals.
OutcomesUnderstand trade policy, investment strategy and diplomatic facilitation.
FormatCapsule: 2 hours. Deep-dive: half-day or full-day on-site.
CD

Commercial Diplomacy

Core module

The central Academy module on how commercial, diplomatic and public-sector objectives intersect.

AudienceDiplomats, trade officials, business leaders and international professionals.
OutcomesUnderstand commercial diplomacy, negotiation, public value and economic engagement.
FormatCapsule: 2 hours. Deep-dive: half-day or full-day with mock negotiation.
DIG

Digital Governance in Estonia

e-governance

Explores Estonia’s digital governance model and transferable lessons.

AudienceGovernment officials, policymakers and digital transformation professionals.
OutcomesUnderstand e-governance infrastructure, principles and practical application.
FormatCapsule: 1.5 hours. Deep-dive: half-day or full-day on-site.
ACT

Business Dealmaking Through Action Learning

Dealmaking

A hands-on workshop using action learning, peer problem-solving and real cases.

AudienceNegotiators, dealmakers and international business development professionals.
OutcomesBuild deal confidence and improve negotiation technique through structured challenge.
FormatCapsule: 2 hours. Deep-dive: full-day on-site workshop.
NEG

Negotiating Agreements Without Giving In

Negotiation

Interest-based negotiation training for difficult commercial and stakeholder environments.

AudienceProfessionals involved in negotiation, diplomacy, sales or conflict resolution.
OutcomesProtect interests, build stronger technique and find durable agreements.
FormatCapsule: 2 hours. Deep-dive: full-day on-site with role play.
UK

BREXIT: Opportunities and Challenges

UK-EU trade

A practical course on post-Brexit business conditions, regulation and strategic opportunity.

AudienceBusiness leaders, trade officials, policymakers and international trade professionals.
OutcomesAnalyse economic, political and regulatory impacts for UK-EU trade contexts.
FormatCapsule: 2 hours. Deep-dive: full-day on-site.
AI

Critical Thinking, Business Acumen and AI Readiness

AI readiness

For leaders who need to combine AI adoption with judgement, ethics and business strategy.

AudienceBusiness leaders, strategists and professionals preparing for AI-enabled work.
OutcomesSharpen AI readiness, critical thinking and strategic judgement.
FormatCapsule: 2 hours. Deep-dive: full-day on-site.
EU

Multilingualism in the EU

EU communication

Explores multilingualism in European business diplomacy and cross-border communication.

AudienceInternational business professionals, diplomats and European-facing leaders.
OutcomesUnderstand multilingual dynamics and build stronger cross-cultural relationships.
FormatCapsule: 90 minutes. Deep-dive: half-day on-site.
Who delivers it

Built and delivered by a former UK diplomat with real commercial experience.

The Academy is delivered by Alistair Starling, a former UK diplomat with extensive private-sector, non-profit and government-sector experience.

The point is not to give participants theoretical slides on “influence”. The point is to help them understand how decisions are made, how stakeholders behave, how public value is framed, and how serious organisations should prepare before entering complex markets.

Alistair Starling

Alistair Starling

Founder, Managing Director and Training Academy Lead

Alistair is a former UK diplomat and commercial diplomacy specialist with experience across government, business development, internationalisation, training and public-private engagement.

He designs and delivers the Training Academy’s courses personally, adapting the material to the participant group, sector and stakeholder challenge.

Want a course adapted to your market, team or stakeholder challenge?

Tell us the audience, the sector, the country or region, and what your team needs to be able to do differently afterwards.

Discuss training